I post all items first class with Royal Mail with the exception of stone name places which are posted with Parcel Force's 48 hour delivery service.
You are responsible for return postage costs and any loss in value if an item isn't returned in its original condition.
As the majority of my items are personalised and made to order I don't offer refunds or exchanges. However, please feel free to contact me about any issues with an order.
Cancellation / Return / Exchange Policy
I offer a 1 hour cancellation window.